We are highly recommended by verified reviews





, CA
37.662985 -121.898424
http://mechanicnet.mechanicnet.com/
4.91/5.00 average rating
111 reviews
[ Write a Review ]

    Doug11/06/2014
They went above and beyond to ensure my car was done , the service tech stayed after work hours yo complete the job. This is what I call real service.
    Hugh10/23/2014
    Susan07/31/2014
Harpers is the best tire service I have ever seen or heard of! A customer for almost 10 year,. I would recommend everyday to everyone!
    Robert06/27/2013
Jane Weston and her team sure know how to deliver service. Excellent Service and trouble free, with the added touch of 2 way communication, to ensure all my needs were met via email. A great experience and example of customer service. Cheers! Good Job Harper's!
    Jim04/11/2013
I found the office staff very friendly and and informative,they were very efficient and helped me in my tire selection. I would not hesitate to reccomend harper tire to any one.
    Shelley05/17/2018
Second time using Harper's, I was pleased with both! Will get the job done even if it requires overtime. Tom is great and very helpful, just wish the female up front was a little more pleasant and maybe smile once in awhile, would have got the 5 stars then.
    Vik02/15/2018
Tim and Tom are great service providers and trusted advisors. I was very very disappointed to have brought in my vehicle for oil change and 21 point inspection but only to have the battery die 3 days later requiring two roadside assistance calls. ? I would have expected you would have caught that it was low. I did bring the car in and you replaced it with a new batter. I appreciate fitting me in and the help but still surprised you would have let me go out on the road in winter missing the battery was problematic. I will continue to be a customer but hope this feedback is helpful in your goal of serving customers even better. Sincerely, Vik
    Grant11/09/2017
Great team Great service
    Sam10/26/2014
Good service, however on new tire purchase they only include lifetime tire rotation, no lifetime balance as most other tire shops do.
    Nick04/16/2017
As a tire store they had always been good but I recently did a diesel engine repair there. They had to open the engine twice and charged me full for both times and didn't fix the problem until the 2nd service. When I went out of town after the 2nd service was started they would not release my truck to my staff to use without full payment until I came back. I was nervous to pay remotely since the first time they fixed the engine it was only functioning for 24 hours before the same symptoms returned and I had to take it ff. I have had an account at Harper's for decades and them holding my truck hostage was very demeaning to me. I won't be using their services again beyond basic tire work. They didn't even put an oil change sticker on my truck to remind me when to bring it back for next oil change service after the $4000.00 REPAIR. I FEEL THEY DIDN'T FIX my truck CORRECTLY THE FIRST TIME AND CHARGED ME AGAIN TO OPEN IT UP. This netted them double for one repair.
    Mark12/10/2015
Slow, and poor communication.
Total page: 6
Previous   1  2  3  4  5  6      Next

Records per page:

Contact us today


  • shop photo
  • shop photo
  • shop photo